Privacy Policy

1. Who We Are and Scope

Code Comprehend LLC ("Code Comprehend," "we," "us," or "our") is based in Atlanta, Georgia, United States. This Privacy Policy applies to codecomprehend.ai and to information you submit through it, including the contact form, the Comprehend Design Partner Program inquiry form, the Delivery Partner Program application form, and career inquiries.

Processing of customer source code and analysis inside a deployed Comprehend environment is governed by the agreement between Code Comprehend and that customer, not by this website policy. Section 4 describes that boundary.

2. Information We Collect

2.1 Website and Program Inquiries

When you submit the contact form, we collect the inquiry type you select, your first and last name, work email address, company, role (optional), and the message you write. When you submit the Comprehend Design Partner Program form, we collect your name, work email, company, job title, industry, and a description of the application or program you have in mind. When you apply to the Delivery Partner Program, we collect your name, work email, firm, role, firm type, primary region, and a description of your modernization practice.

Submissions are delivered as email to the Code Comprehend team inbox responsible for the inquiry type you selected (for example, product evaluation, design partnership, partner, or general inquiries). Email delivery uses Microsoft 365 through the Microsoft Graph API, authenticated with Code Comprehend's Microsoft Azure identity. The submission is not stored in a separate marketing database.

To limit abuse, the website temporarily associates your IP address with a submission count for a short window (currently ten minutes) in server memory. Our application logs record the form type and any delivery errors; they do not record your message or email address.

Please do not include source code, credentials, or other sensitive information in a form submission.

2.2 Career Inquiries

If you contact us about current or future employment opportunities, we collect the information you choose to provide, which may include your name, contact details, LinkedIn profile, resume, employment history, and areas of interest. We use this information only to evaluate you for current or future roles and to communicate with you about them. Please do not send sensitive personal information such as government identifiers, financial details, or health information. You may request deletion of your career inquiry information at any time by contacting privacy@codecomprehend.ai.

2.3 Technical Information

Like most websites, our hosting infrastructure may record standard server logs such as IP address, browser type, requested pages, and timestamps for security, reliability, and troubleshooting. We do not currently use advertising cookies, behavioral analytics, or third-party tracking scripts on this website. See Section 9 for details on cookies.

2.4 Information We Do Not Collect Through This Website

This website does not offer self-service accounts, logins, or online payments, and we do not collect billing or payment information through it. We do not collect customer source code, analysis results, or application data through this website.

3. How We Use Your Information

• Responding to you: to answer your inquiry, schedule a conversation or demonstration, and evaluate fit for the Comprehend Design Partner Program.
• Relationship management: to follow up on an active discussion, evaluation, or partnership you have initiated with us.
• Recruiting: to consider you for current or future roles when you submit a career inquiry.
• Security and abuse prevention: to detect and limit spam, automated submissions, and misuse of the website.
• Legal compliance: to comply with applicable law and respond to lawful requests.

We do not sell your personal information, and we do not add you to a marketing list without your consent. If you no longer want to hear from us about an inquiry you submitted, tell us and we will stop.

4. Product Data in the Customer's Cloud Tenant

The specific terms for a deployed environment, including any data Code Comprehend may receive for licensing, updates, or support, are set out in the customer agreement for that engagement.

5. Data Retention

• Website and program inquiries: retained in our business email for as long as needed to respond and follow up on the inquiry. If no business relationship results, we aim to delete or archive the inquiry within 24 months of our last contact with you, or sooner on request.
• Active evaluations and customer relationships: retained for the duration of the relationship and afterward as required by the applicable agreement, law, or accounting obligations.
• Career inquiries: retained for up to 24 months so we can consider you for future roles, or deleted earlier on request.
• Abuse-prevention data: IP-based submission counts are held in server memory for the rate-limit window only.
• Hosting logs: retained according to our hosting provider's standard log retention.

6. Data Sharing and Disclosure

We do not sell, rent, or trade personal information. We share it only in these circumstances:

• Service providers: providers that host this website and Microsoft, which provides the Microsoft 365 email service used to deliver your inquiry to our team. These providers process information on our behalf under their own terms and security commitments.
• Legal requirements: when required by law, regulation, legal process, or a governmental request.
• Business transfers: in connection with a merger, acquisition, or sale of assets, in which case we will provide notice where required.
• With your direction: when you ask us to share it, for example introducing you to a partner.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information submitted through this website, including transport encryption, access controls on our business email, and submission rate limiting. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. You may also ask us to stop contacting you at any time.

To exercise these rights, contact privacy@codecomprehend.ai. We will respond within 30 days, or sooner where required by law. We may need to verify your identity before acting on a request.

9. Cookies and Tracking

This website does not currently set advertising cookies, behavioral analytics cookies, or third-party tracking scripts. Our hosting provider may use strictly necessary cookies or headers for security and load management. If we add analytics or other cookies in the future, we will update this policy and, where required, ask for your consent first.

10. International Transfers

Code Comprehend is located in the United States, and information you submit through this website is processed in the United States. If you contact us from outside the United States, your information will be transferred here. Where applicable law requires additional safeguards for such transfers, we will put them in place through the relevant agreement.

11. Children's Privacy

This website is intended for business use and is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have, please contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version here and update the "Last Updated" date. For material changes, we will also notify people with whom we have an active inquiry, evaluation, or customer relationship where we have a way to reach them.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us: